Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2026
Mumbai Metro Guide ("we", "our", or "us") operates the website mumbaimetro.info. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Account Information: When you create an account, we collect your email address and display name.
- Usage Data: We automatically collect information about how you interact with our website, including pages visited, routes searched, and features used.
- Device Information: We collect device type, browser type, IP address, and operating system for analytics and security purposes.
- User-Generated Content: Any reviews, comments, photos, or itineraries you create and share on our platform.
- Location Data: With your permission, we may collect location data to provide personalized metro route recommendations.
How We Use Your Information
- To provide and improve our metro route planning and travel guide services.
- To personalize your experience with saved routes, custom itineraries, and recommendations.
- To send important service updates, security alerts, and optional newsletters (with your consent).
- To analyze usage patterns and improve our website performance and features.
- To respond to your inquiries and provide customer support.
- To detect and prevent fraud, abuse, and security incidents.
Information Sharing
- We do not sell your personal information to third parties.
- We may share data with service providers who help us operate our website (hosting, analytics, email services).
- We may disclose information if required by law or to protect our rights and safety.
- Aggregated, anonymized data may be shared for research or statistical purposes.
- If you post public reviews or content, it will be visible to other users.
Data Security
- We use industry-standard encryption (HTTPS/TLS) to protect data in transit.
- Passwords are hashed and never stored in plain text.
- We regularly review and update our security practices.
- Access to personal data is restricted to authorized personnel only.
- While we strive to protect your data, no method of transmission over the internet is 100% secure.
Children's Privacy
Our Service is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.